Privacy Policy

Effective date: 2.11.2024

 

1. WHO IS THE DATA CONTROLLER?

Business name: NORTI MEDIA LTD

Business address: Office 7023 321-323 High Road, Chadwell Heath, Essex, United Kingdom,

RM6 6AX

E-mail: info@nortimedia.com

 

2. WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

• Basic personal details

Name, surname, date of birth, phone number

• Account-related information

Username, profile photo, questions you submit to our platform, comments and reactions you

leave to other users’ questions

• Payment information

When you make a payment to access premium features, our payment service provider will

collect financial data in connection with your purchase such as your card details and bank

details

• Device information and advertising-related data

Your IP address, mobile device identifiers, device name, operating system, browser type,

language, internet service provider, language settings

• Usage and Analytics Data

Data about how you use our services and a mobile app such as app lauch, taps, views

• Diagnostics information

Information related to the performance of your app and the SDK, including crash logs, app

launch time, hang rate, and energy usage.

 

3. HOW DO WE COLLECT YOUR DATA?

• Data you directly provide to us

When you create an account, use our mobile app and services, and make payment, you

voluntarily disclose your data to us such as your name, contact details, date of birth, and user

name and photo.

• Data we automatically collect

When you access and use our mobile app, we use cookies and similar tracking technologies to

automatically collect data about you such as your device information, and data about how you

use our app.

 

4. FOR WHAT PURPOSES DO WE COLLECT AND USE YOUR DATA?

• To provide our Services to you

We use your data to make the core functionalities of our mobile app and services work. For

instance, we ask for your basic details so that you can post questions and respond to others’

questions.

We collect your financial data to allow you to use the premium features of our mobile app.

• To prevent fraud and abuse

We may use your data to prevent fraud and abuse of our app, website, and services. We monitor

your use of the services and content you share to ensure that our services and content are fair

and safe and there is no misbehavior on our app.

• To comply with our legal obligations

We collect and use your data to comply with our legal obligations.

• To serve relevant ads to you

We collect and use your data such as your device information, your advertising ID, and cookies

to serve more relevant ads to you within our app.

• To analyse user behavior and improve services

We use data about how you interact with our apps such as your views, and your actions to

analyse how our app users interact with our app. This allows us to assess the functionalities,

user interface, and content of our app so that we can enhance our services, and improve user

experience and our content.

 

5. WHAT LEGAL BASES DO WE RELY ON TO COLLECT AND USE YOUR

DATA?

 

Legal basis: Contractual Necessity under Article 6.1.b of the UK and the EU GDPR

Types of data collected and used: Basic personal details, account-related information, financial data

Purpose: To provide our core services, to make our app available to you, to process payments

 

Legal basis: Consent under article 6.1.a of the UK and the EU GDPR

Types of data collected and used: Your device information, your advertising ID data about how you

interact with our apps such as your views, and your actions

Purpose: To serve relevant ads to you. To analyse user behavior and improve services

 

Legal basis: Legal obligation under the article 6.1.c of the EU and the UK GDPR

Types of data collected and used: All data

Purpose: To comply with our legal obligations

 

Legal basis: Legitimate Interests under Article 6.1.f of the UK and the EU GDPR

Types of data collected and used: All data

Purpose: To prevent fraud and abuse

 

6. INTERNATIONAL DATA TRANSFERS

 

When we transfer your personal data out of the UK or the EU area, we rely on one of the

transfer mechanisms provided under Article 46 of the GDPR.

We rely on SCCs to lawfully transfer your data outside of the EU.

When we transfer data out of the UK, we rely on IDTA.

To learn more about how we comply with the international data transfer rules, you can contact

Us.

 

7. WHAT THIRD-PARTY SERVICE PROVIDERS DO WE USE?

 

• Google AdMob

We use Google AdMob owned and operated by Google LLC to display ads to you in the free

version of our app. AdMob uses your unique device identifier and your usage data to show

relevant ads to you.

You can visit Google’s Privacy Policy to learn more about what types of data are collected and

processed via AdMob: https://developers.google.com/admob/android/privacy/play-data-

disclosure#data_collected_and_shared_automatically

To opt-out, you can follow the instructions here:

https://policies.google.com/technologies/ads?hl=en-US

 

8. HOW LONG DO WE STORE YOUR DATA?

 

We retain your data for as long as necessary for the purpose for which it is collected.

When determining the data retention period, we consider various criteria such as the sensitivity

of data, your expectations, and the use cases.

You can contact us to learn more about the data retention periods for each data type.

You can permanently delete your account and any data associated with your account through

the account settings.

 

9. WHO CAN SEE YOUR DATA?

 

Our mobile app is a social media application where users interact with each other and they can

send each other private messages within our app.

Other registered users of our app may see your user name, profile photo, and your activities

within our app.

 

10. YOUR RIGHTS OVER YOUR PERSONAL DATA

 

Under the UK and the EU Data Protection Laws, you have the following rights:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you

think is inaccurate. You also have the right to ask us to complete information you think is

incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in

certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing

of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your

personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal

information you gave us to another organisation, or to you, in certain circumstances.

Opt-out of targeted ads - For mobile advertising in apps, you can reset your Advertising

Identifier and depending on your device, select to opt out of interest-based ads (Android) or

turn on the Limit Ad Tracking setting (iOS).

You are not required to pay any charge for exercising your rights. If you make a request, we

have one month to respond to you.

 

11. HOW TO EXERCISE YOUR RIGHTS

 

You can exercise your rights specified above by contacting us via email:

Email address: info@nortimedia.com

 

12. HOW TO FILE A FORMAL COMPLAINT WITH THE DATA PROTECTION

AUTHORITIES

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

13. SERVICE PROVIDERS WE USE

 

We use various categories of service providers to provide our services, to carry out data

analytics, advertising, and marketing purposes.

Below is the categories of service providers we use:

-Email marketing tool to send marketing emails

-Analytics tool to carry out In-App User Behavior Analytics

-Tools to carry out targeted advertising

-Payment processors to process payments

-Social media pixels

-Cloud service providers to store and manage personal data

-User authentication tools to ensure the security of our app

For the specified identities of our service providers, you can contact us as described in this

privacy policy.

 

14. NOTICE ABOUT GOOGLE ANALYTICS

 

We use Google’s Firebase Analytics tool within our app to analyze how our users interact with

our app to carry out behavioral analytics, improve our app, content, and services, and optimize

our services and ads. .

Firebase Analytics may collect data such as the number of users and sessions, session duration,

operating systems, device models, geography, first launches, app opens, app updates, and in-

app purchases, device identifiers.

For more detailed information, please refer to Google’s Privacy Policy:

https://policies.google.com/privacy?hl=en-US

 

15. NOTICE FOR CALIFORNIA RESIDENTS

 

We do not sell any information within the meaning of the CCPA.

 

16. NOTICE FOR SOUTH KOREA RESIDENTS

 

• Data retention periods

 

Relevant law: Communications Secrets Protection Act

 

Data collected: Information related to service use (website visit history)

Retention period: 3 months

 

Data collected: Records of consumer complaints or dispute resolution

Retention period: 3 years

 

Relevant law: Act on Consumer Protection in Electronic Commerce, etc.

Data collected: Records of contracts or cancellations of subscriptions, etc.

Records of payment and supply of goods, etc.

Retention period: 5 years

 

• Deletion method

We only collect and retain data in electronic format and delete data by making it

unrecoverable.